BC Ferries


BC Ferries
1010 Canada Place
Vancouver, BC V6C 0B9
Canada

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Description
We are an essential transportation link that connects coastal communities and facilitates the movement of people, goods and services.

In April 2003, BC Ferries was transformed from a Crown corporation into an independent, commercial organization under the Company Act. Our Company is governed by an independent Board of Directors appointed by the B.C. Ferry Authority.

Our Vision
To provide a continuously improving west coast travel experience that consistently exceeds customer expectations and reflects the innovation and pride of our employees.

Our Mission
Deliver on our mandate to provide safe, reliable and efficient marine transportation services that consistently exceed the expectations of our customers, employees and communities, through the creation of enterprise value.

Our Values
Safety
Ensure that the safety and security of our customers and staff is a primary concern in all aspects of doing business.

Quality
Be motivated by customer expectations in providing quality facilities and services.

Employees
Always deal from a position of honesty, integrity and mutual respect, and ensure that our employees develop to their full potential.

Integrity
Be accountable for all our actions and ensure we demonstrate integrity in our business relations, utilization of resources, treatment of our customers and staff, and in the general conduct of our business.

Environment
Conduct our operations in a manner that is environmentally responsible and incorporate environmental factors into our decision making.

Partnerships
Work openly and constructively with our various business and community stakeholders to exceed the expectations of our customers and advance each other’s interests.


Our Commitment to Customers

To provide a continuously improving west coast travel experience that consistently exceeds customer expectations and reflects the innovation and pride of our employees.



About our Company

In April 2003, BC Ferries was transformed from a Crown corporation into an independent, commercial organization under the Company Act. BC Ferries is governed by an independent Board of Directors appointed by the B.C. Ferry Authority.

The provincial government passed the Coastal Ferry Act in 2003, which established the BC Ferries Commissioner as an independent commercial regulator. It also enabled the Government to enter into the Coastal Ferries Services Contract with BC Ferries as a vehicle to implement Government transportation policy around service levels and fares and allows cross subsidization between routes. The Contract is divided into four-year performance terms.

The purpose of the new structure was to separate the operation of the company from the establishment of ferry policy; that is, to ensure government has the full ability to establish policy but not to affect the day-to-day operation of the company.




About our Governance

B.C. Ferry Authority is a no-share-capital corporation created under the Coastal Ferry Act (British Columbia). It is the owner of the single issued voting share of British Columbia Ferry Services Inc. ("BC Ferries"), a Company incorporated in British Columbia, which is subject to the Business Corporations Act (British Columbia).
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